Question 1

How do candidates react to Iris?

Accepted Answer

Candidates tend to respond positively, often better than expected. Because Iris is available 24/7 and candidates can call at their convenience, there is no scheduling friction and no need to take time off work for a 15 minute screen. The experience is professional and consistent, and completion rates are typically higher than traditional phone screens. Candidates also report that the lack of an interviewer on the other end reduces pressure, which can lead to more candid, natural responses.

Question 2

Will setup be costly and time consuming?

Accepted Answer

No. Most teams are up and running in 7 days from onboarding, and the platform is designed to minimize manual work from day one. Training averages 6 hours total across two sessions. We’re not a replacement for your existing HRIS or ATS, we're an additional tool.

Question 3

How does resume scoring work?

Accepted Answer

Careerforce Pro automatically evaluates every incoming resume against your job description across four dimensions: Skills Match, Experience Match, Qualifications, and Keyword Presence. The weight of each category is up to your team. Each dimension is scored on a 1 to 5 scale. Recruiters can sort their entire candidate pool by score with one click, so the strongest applicants rise to the top immediately, with no manual sorting required.

Question 4

What does Iris actually ask candidates?

Accepted Answer

Iris asks the screening questions you configure for each role. Questions are auto generated from your job description as a starting point, but your team has full control to edit, reorder, add, or remove them before any candidate is invited. If you have existing interview questions for a role, you can bring those in directly.

Question 5

Can I see why a candidate received a particular score?

Accepted Answer

Yes. Every resume score is broken down by dimension (Skills Match, Experience Match, Qualifications, Keyword Presence), and the candidate's actual resume is displayed alongside it for quick verification. For audio screenings, you get question by question scores, a full transcript, and an AI generated feedback summary. There is no black box, and your team can always see the reasoning behind a score.

Question 6

Can Iris communicate in Spanish?

Accepted Answer

Yes, Iris conducts full screening interviews in both English and Spanish. When you enable bilingual settings for a job opening, candidates can complete the entire screening process in their preferred language, so you're never losing qualified people to a language barrier.

Question 7

How does Careerforce Pro help me outside of hiring?

Accepted Answer

Beyond screening candidates, Careerforce Pro includes a cultural analysis feature that lets you upload interviews with your current employees. The platform analyzes those conversations to surface patterns and identify issues: things like recurring frustrations, misalignment on values, or gaps between what leadership thinks the culture is and what employees actually experience. It's a way to use the same AI-powered interview analysis you rely on for hiring to better understand and retain the team you already have.

THE INTELLIGENCE HUB

Frequently Asked Questions

Discover how Careerforce Pro leverages advanced AI architectures to transform talent acquisition into a strategic advantage for modern enterprises.

How do candidates react to Iris?

Will setup be costly and time consuming?

How does resume scoring work?

What does Iris actually ask candidates?

Can I see why a candidate received a particular score?

Can Iris communicate in Spanish?

How does Careerforce Pro help me outside of hiring?

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